The First 30 Days of iPhone: We Want to Hear From You
Compared with other cell phones, the iPhone's been under a microscope since its launch. I actually can't remember a phone that's been this closely scrutinized since Palm's Treo 650--and that was mostly because the thing crashed all the time. At the end of month 1 of the iPhone era, we'd love to hear what you think about Apple's first phone. Are you still deleriously happy? Have you had any problems? Take our survey and let us know.
So far, the iPhone owners around our office seem pretty happy, and reports of serious issues in the blogosphere don't seem too widespread. Things aren't completely bug-free, though. Apple Hound's iPhone Bug List details 68 bonafide bugs and other issues. Of those, only seven are classified as a "serious bug"--one involving a crash/hang/data loss.
Other users--including PC World's own Kimberly Brinson--have experienced battery issues. When Brinson let her iPhone battery run down, the phone wouldn't restart after charging. She took the phone to a store--where a Genius Bar staffer got the phone to restart after about four attempts. "I shook my head and said, 'I've only done that at least 100 times already today.' He just shrugged and said you have to keep trying to restart it 'until you're blue in the face.'"
The battery gotcha looks to haunt Apple beyond just the performance question. The company has received complaints from New York and Illinois (which has already filed a class-action lawsuit) over the phone's integrated battery design--which in turn requires users to turn over their cell phone and pay $79 plus shipping to have the battery replaced.
That hassle aside, Brinson has mostly praise for the phone. Her perspective echoes that which I've heard from other iPhone users--here at PC World, out in the world, and in the blogosphere. Some have taken to iPhone wish lists: our colleagues over at Playlist have assembled their own missive of what it would like to see in the iPhone.
Gripes include the slow AT&T EDGE network, no integrated chat client, lack of customization, and the phone's lack of wireless synchronization. Praise goes out to the touch screen, the keyboard (after you get used to it), and the music player. Semi-professional photographer Jim Goldstein, who was first in line for the phone last month, loves how digital images display on the high-resolution screen, but was disappointed by the phone's camera. Another user calls it the best phone he's ever had (he's gone through 20 so far).
from:http://blogs.pcworld.com/staffblog/archives/005035.html
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